Public Mobile is enhancing its budget-friendly plans, offering significant upgrades to current $15 and $19 monthly subscribers. This move provides more data and features at no extra cost, though the improved plans are exclusively for existing customers, not available to new sign-ups. The key takeaway for current Public Mobile users is to check their accounts immediately for these potential upgrades.
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Major Upgrade for the $15 Plan
The most notable change affects the popular $15 per month plan. Public Mobile is rolling out an improved version for existing customers that dramatically increases its value.
The original $15 plan typically included limited data (often 250MB of 3G) and restricted talk minutes (like 100 Canada-wide minutes), though another version offered unlimited talk and text with no data.
The new, enhanced $15 plan available to eligible existing customers includes:
- 500MB of 4G data: Double the data allowance and a significant speed increase compared to the 3G data on the old version.
- Unlimited Canada-wide talk and text: A major boost from plans with limited minutes.
- 100 international minutes: Added value for calling outside of Canada.
This new $15 plan effectively combines the best features of previous versions while adding more data and faster speeds. It’s a substantial upgrade for users currently on one of the older $15 plans.
Existing customers on an older $15 plan can typically upgrade through their Public Mobile online account or the mobile app by navigating to the ‘Change subscription’ section and selecting the new $15 plan option displayed there. It appears this specific option is primarily visible to those already subscribed to a legacy $15 plan.
Screenshot of Public Mobile's account interface showing the monthly plan with 500MB of 4G data and unlimited talk/text option for existing customers.
A Bump for the $19 Plan Too
Reports also indicate that some customers on the $19 per month plan are receiving upgrade offers. The typical $19 plan for new customers currently includes 1GB of data. Eligible existing customers are reportedly being offered an upgrade to 2GB of data for the same $19 price.
Similar to the $15 plan, this enhanced $19/2GB version is seemingly restricted to existing subscribers. New customers can still sign up for the standard $19/1GB plan.
Implications for Public Mobile Customers
These targeted offers highlight a strategy often employed by mobile carriers, particularly flanker brands like Public Mobile (which operates on Telus’s network), to foster customer loyalty and reduce churn without disrupting their standard plan structures available to new customers. By providing extra value to current subscribers, they incentivize them to stay.
For you as a Public Mobile customer, this means you shouldn’t assume your current plan is the best available to you from Public Mobile. Checking your account dashboard regularly is crucial. These loyalty offers can appear periodically and offer significant improvements without increasing your monthly bill.
This pattern isn’t new for Public Mobile; they have offered similar targeted upgrades in the past, such as boosting data allowances on specific plans for existing users at no extra cost.
What’s Next?
The immediate action for any existing Public Mobile customer is straightforward: log in to your account online or via the app and review the available plan options under ‘Change subscription’. You might find an upgrade waiting for you that provides more data, talk, or international minutes on your current plan tier.
While these deals are currently exclusive to existing users, they reflect the competitive nature of the Canadian wireless market, particularly at lower price points. Keep an eye out for similar offers from Public Mobile or even competing carriers looking to retain their subscriber base.
- [Related Article: Check if Public Mobile offered similar past upgrades]
